Last Updated: May 24, 2026
FeroGear (“we,” “us,” or “our”) operates ferogear.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
Personal Information
When you create an account, place an order, or contact us, we may collect:
- Name, email address, and phone number
- Shipping and billing addresses
- Payment information (processed securely through our payment providers — we do not store full credit card numbers)
- Order history and preferences
Automatically Collected Information
When you browse our site, we automatically collect certain information about your device, including:
- IP address and approximate geographic location
- Browser type and version, operating system
- Pages visited, time spent on pages, and referring URLs
- Device type (desktop, mobile, tablet)
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Essential cookies: Keep your cart and account session active
- Analytics cookies: Understand how visitors use our site so we can improve it
- Marketing cookies: Deliver relevant product recommendations (only with your consent)
You can manage or disable cookies through your browser settings. Disabling cookies may affect site functionality.
How We Use Your Information
- Process and fulfill your orders
- Send order confirmations, shipping updates, and customer service communications
- Improve our website, products, and customer experience
- Send promotional emails and newsletters (only if you opt in)
- Detect and prevent fraud
- Comply with legal obligations
Information Sharing
Third-Party Services
We share information with trusted service providers who assist in operating our business:
- Payment processors to securely handle transactions
- Shipping carriers to deliver your orders
- Analytics providers to help us understand site usage
- Email service providers to send transactional and marketing emails
These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Legal Requirements
We may disclose information when required by law, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL/TLS encryption for all data in transit
- Secure payment processing through PCI-compliant providers
- Regular security reviews and updates
No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.
Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request corrections to inaccurate or incomplete data
- Deletion: Request that we delete your personal data
- Opt-out: Unsubscribe from marketing emails at any time (use the unsubscribe link in any marketing email)
- Data portability: Receive your data in a structured, machine-readable format
To exercise any of these rights, contact us at orders@ferogear.com.
Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: orders@ferogear.com
- Website: ferogear.com/contact